New companies typically start on a trial set up for them by our team, rather than a self-serve free trial you activate yourself. You can see your trial or subscription status, generations used this period, and your next reset date any time from Settings → Billing.
If your trial ends or your subscription lapses without a plan in place, the app locks down to a single Subscribe screen — you'll still be able to reach Settings → Billing to fix it, but nothing else in the dashboard is reachable until a plan is active again. There's no automatic downgrade or grace period, so it's worth subscribing before a trial's end date if you want to keep working without interruption.
Only company admins can change plans or manage billing — recruiters can view the Billing page but see a message to contact their admin instead of the billing controls. If you're an admin, Settings → Billing has Subscribe / Switch plan buttons for moving between Lite and Pro.
Once a subscription is active, a Manage billing button takes you to Stripe's secure billing portal, where you can update your card, view invoices, or cancel — you can cancel any time from there. See Managing seats for how seat count relates to your plan, and the pricing page for what's included on Lite vs. Pro.